Welcome to Carelixy. These Terms of Service outline the rules and regulations for the use of our AI Healthcare Platform. By utilizing our services, you signify your acceptance of these terms.
1. Acceptance of Terms
By accessing and using Carelixy's platform, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services. These terms apply to all patients, healthcare providers, and organizations using our platform.
2. Healthcare Disclaimer
Carelixy provides an AI-powered symptom checker and telemedicine platform. The AI symptom checker is for informational purposes only and DOES NOT constitute professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. In case of a medical emergency, call your local emergency services immediately.
3. User Responsibilities
You are responsible for maintaining the confidentiality of your account credentials. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for all activities that occur under your account.
4. Telemedicine Services
Telemedicine involves the delivery of healthcare services using electronic communications. By using our telemedicine features, you consent to receive medical care via telehealth. You understand that telehealth has limitations compared to in-person consultations, and your provider will determine if telehealth is appropriate for your specific condition.
5. Data Privacy and Security
We take your privacy seriously. The collection and use of your personal and medical information are governed by our Privacy Policy. We employ enterprise-grade security measures to protect your health data in compliance with relevant healthcare regulations (such as HIPAA).
6. Platform Usage Limits
You agree not to misuse the platform. This includes not attempting to gain unauthorized access, not transmitting malware or viruses, and not using the service for any unlawful purpose. We reserve the right to terminate or suspend your account for any violation of these terms.
7. Modifications to Service
Carelixy reserves the right to modify or discontinue, temporarily or permanently, the service (or any part thereof) with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuance of the service.
Contact Information
If you have any questions or concerns regarding these terms, please contact our legal team at legal@carelixy.com.